Booking Your Holiday

  • First, check prices + availability for your chosen dates.  If there does not seem to be availability when you need it, please contact us by phone or e-mail to double-check.

 

  • We will confirm availability by e-mail, send you a booking form to complete and request a 35% deposit together with a refundable £200 damage deposit to secure your reservation. Once the deposit and booking form are received your holiday dates are confirmed.

 

  • The balance payable is due 8 weeks before your holiday start date. 

 

  • On receipt of your holiday balance payment, we will send you easy-to-follow directions and our pre-arrival information pack/questionnaire.

 

  • A week before your arrival date we will call you to check which of our on-site services you wish to book in advance and to ask you specific questions about sleeping arrangements and child and baby equipment needs.

 

  • Mas Sarrat change-over day is Sunday and your holiday cottage will be ready from 4 p.m. on the Sunday of your arrival.  We ask that you leave your cottage by 10 a.m. on the day of departure.

Please don't hesitate to e-mail us should you have any queries.